Shipping policy
Last updated: November 2, 2026
Thank you for shopping with Cute Ink Club. This policy explains how we ship your order, what it costs, and what to expect after you buy.
WHAT IS YOUR RETURNS & REFUNDS POLICY?
See our full returns and refund policy here.
Order Processing
I CAN’T WAIT! HOW LONG DOES SHIPPING TAKE?
For domestic orders, we ship through USPS First Class. We ship once a week on every TUESDAY (orders must be placed by 9am PST). During busy periods we may ship more frequently. Returns/Refunds are handled on Tuesday as well. Shipping typically takes 2 - 5 business days. For international shipping, we use UPS and the time averages two - three weeks but can vary.
PLEASE NOTE: Our online shop may include items selected from partner businesses that have been vendors at our events. Those items will be labeled on the site as "Marketplace Items" and ship directly from those businesses (which are also mostly based in So-Cal), and may have different shipping speeds.
CAN I GET A TRACKING NUMBER?
Yes, you’ll receive an email containing tracking information once your order has shipped.
DO YOU SHIP OUTSIDE OF THE U.S.?
Yes! We ship everywhere USPS delivers to globally.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at shop@cuteinkclub.com or use the contact details in our contact information policy.